AloraLMS Terms of Service

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account as a creator, instructor, workspace owner, seller, administrator, or purchaser on AloraLMS. If you are under 18 but above the age at which you may legally use online services in your jurisdiction, you may use the Services only under the supervision of a parent or legal guardian and only to the extent permitted by applicable law.

The Services are not directed to children under 13, and Jendarey Consulting Inc. does not knowingly permit children under 13 to create accounts, submit personal information, or use the Services unless a specific child-directed experience is offered in compliance with applicable law, including parental notice and verifiable parental consent where required.

If we learn that personal information has been collected from a child under 13 in a manner that does not comply with applicable law, we may suspend or terminate the relevant account and take steps to delete the information or otherwise handle it as required by law.

2. Description of the Services

AloraLMS is a platform that may allow users to create, host, market, sell, purchase, access, and manage:

• online courses
• memberships and subscriptions
• coaching offers
• digital downloads
• bundles
• communities
• training materials
• creator and educational business tools
• branded storefronts, landing pages, checkout experiences, and related workflows

Some users are creators, instructors, workspace owners, team members, or administrators. Other users are students, members, customers, or visitors. Different features, rights, and responsibilities apply depending on your role.

3. Changes to the Services

We may modify, update, add, suspend, or discontinue any part of the Services at any time, including features, integrations, pricing structures, storage limits, transaction tools, community tools, or platform functionality.

We may also impose limits on certain features or restrict access to parts of the Services. We will use reasonable efforts to provide notice of material changes where appropriate, but we are not liable for any modification, suspension, or discontinuation of the Services.

4. Account Registration and Security

To access certain features, you may need to create an account. You agree to:

• provide accurate, current, and complete information
• keep your login credentials secure
• promptly update your information if it changes
• be responsible for all activities that occur under your account
• notify us immediately if you suspect unauthorized access or a security incident

You may not share your account with others except where the Services expressly allow multi-user team access under a permitted plan.

We reserve the right to suspend or terminate accounts that are inaccurate, insecure, fraudulent, abusive, or in violation of these Terms.

5. Workspace Accounts and Team Access

If you create, own, administer, or manage a workspace, school, storefront, or creator account:

• you are responsible for the content, offers, team members, permissions, and activity associated with that workspace
• you must ensure that your staff, contractors, moderators, instructors, and agents comply with these Terms
• you are responsible for managing access levels and removing access when appropriate
• you remain responsible for charges, compliance, and activity associated with your workspace unless otherwise agreed by us in writing

6. Creator Responsibilities

If you use AloraLMS to publish, host, market, or sell content, services, or memberships, you represent and warrant that:

• you own or control all rights necessary to publish, use, license, sell, and distribute your content and offers
• your content, claims, pricing, descriptions, and promotional materials are truthful, lawful, and not misleading
• your refund terms, renewal terms, offer conditions, and limitations are clearly disclosed where required
• you will comply with applicable law, including advertising, consumer protection, privacy, tax, intellectual property, export, and sanctions laws
• you will not use AloraLMS to sell prohibited, infringing, deceptive, fraudulent, or unlawful products or services

Creators are solely responsible for their own content, courses, communities, digital products, coaching services, student interactions, marketing claims, and compliance obligations unless expressly stated otherwise in writing by us.

7. Student and Customer Responsibilities

If you purchase, enroll in, or access content through AloraLMS, you agree that:

• your purchase grants only the access rights expressly described in the applicable offer
• you will not copy, distribute, republish, resell, share, or exploit protected content except as expressly permitted
• you will not attempt to bypass paywalls, access controls, membership restrictions, or security features
• you will use the Services only for lawful, personal, and authorized purposes

8. Acceptable Use

You may not use the Services to:

• violate any law or regulation
• infringe intellectual property, privacy, publicity, or contractual rights
• harass, threaten, abuse, stalk, defame, or exploit others
• upload, transmit, or distribute malware, malicious code, or harmful scripts
• scrape, reverse engineer, mirror, frame, or exploit the Services except as permitted by law
• interfere with the integrity, security, or performance of the Services
• send spam, fake reviews, fraudulent enrollments, or deceptive offers
• impersonate any person or entity
• upload obscene, hateful, violent, discriminatory, or exploitative material
• use the Services for illegal financial activity, sanctions evasion, or deceptive schemes

We may investigate suspected violations and take any action we deem appropriate, including content removal, suspension, termination, or referral to law enforcement.

9. User Content

“User Content” means any content you upload, submit, create, post, store, publish, transmit, or otherwise make available through the Services, including text, videos, images, files, PDFs, downloads, comments, messages, community posts, course materials, assessments, descriptions, and branding.

You retain ownership of your User Content, subject to the rights you grant below.

By submitting User Content, you grant Jendarey Consulting Inc. a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, format, display, perform, distribute, and otherwise use that User Content solely as needed to operate, maintain, improve, secure, support, and provide the Services.

You represent and warrant that:

• you have all rights necessary to submit the User Content
• the User Content does not infringe or violate any third-party rights
• the User Content complies with these Terms and applicable law

We are not obligated to monitor User Content, but we may review, remove, restrict, or disable content at our discretion.

10. Community Features

If the Services include comments, discussion boards, groups, channels, chats, or community features, you agree to use them respectfully and lawfully.

We may moderate, remove, restrict, or disable access to community content or accounts for any reason, including to protect users, comply with law, or preserve platform integrity.

We are not responsible for user-generated opinions, messages, posts, comments, or interactions.

11. Purchases, Billing, Subscriptions, and Fees

Paid features of AloraLMS may include creator subscription plans, memberships, one-time purchases, coaching payments, digital downloads, bundles, transaction-related charges, add-ons, upgrades, and other paid Services.

By purchasing a paid Service, you agree to pay all fees, charges, taxes, and other amounts disclosed to you at or before checkout. Unless otherwise stated, all prices are in U.S. dollars.

For recurring subscriptions, memberships, or plans, the following material terms will be disclosed before you complete your purchase:

• the amount you will be charged
• whether the charge is one-time or recurring
• the billing frequency
• whether a trial or promotional period applies
• when recurring charges begin
• how to cancel
• any important conditions, restrictions, or deadlines related to cancellation or renewal

You authorize Jendarey Consulting Inc. and its payment processors to charge your selected payment method for all amounts due, including recurring charges, renewals, upgrades, taxes, and any other fees you expressly agree to.

If payment cannot be completed, is declined, or is reversed, we may suspend access to the applicable Services, downgrade plan features, delay fulfillment, revoke access to paid content where appropriate, or terminate the affected account.

12. Auto-Renewal, Trials, and Cancellation

If you purchase a subscription, membership, or other recurring plan, your subscription will automatically renew at the interval disclosed at checkout unless you cancel before renewal.

By enrolling in a recurring plan, you expressly consent to recurring charges using your selected payment method until you cancel in accordance with these Terms.

If a free trial or promotional trial is offered, we will disclose the length of the trial, whether payment information is required, when billing will begin, and how to cancel before being charged. Unless otherwise stated at checkout, trials automatically convert to paid subscriptions at the end of the trial period unless canceled beforehand.

You may cancel a recurring subscription using the cancellation method made available in your account settings, billing portal, or by contacting support at support@aloralms.com. We will maintain a cancellation method that is reasonably easy to use and consistent with applicable law.

Unless otherwise stated at checkout or required by law:

• cancellation stops future renewals
• you will continue to have access through the end of the current paid billing period
• fees already paid are non-refundable
• partial billing periods are not prorated

If law requires a different cancellation, reminder, or consent flow for a specific customer, plan, or jurisdiction, those requirements will control to the extent applicable.

13. Taxes

You are responsible for all applicable taxes, duties, levies, or similar governmental assessments associated with your use of the Services or your sales through the platform, except taxes based on our net income.

If you are a creator or seller, you are responsible for determining and fulfilling your own tax obligations unless we expressly state that we provide a tax collection or remittance service for a particular transaction.

14. Refunds

Refund eligibility depends on the specific product, plan, creator offer, checkout terms, and applicable law.

Unless a different refund policy is clearly presented at checkout or on the relevant product page:

• creator subscription fees are non-refundable once billed
• one-time digital purchases are generally non-refundable after access is granted or download begins
• memberships, coaching offers, and course purchases are subject to the refund terms disclosed for the applicable offer
• we may issue refunds, credits, or goodwill adjustments at our sole discretion

Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.

Chargebacks, payment disputes, or refund abuse may result in account suspension or termination.

15. Payment Processors and Third Parties

We may use third-party providers for payments, billing, hosting, authentication, analytics, communications, video, storage, customer support, tax, fraud prevention, and related operations.

Your use of certain features may also be subject to third-party terms and privacy policies. We are not responsible for third-party products, services, policies, or acts, including payment processors, connected apps, embedded tools, or creator-linked services.

16. Intellectual Property

The Services, including our software, code, interface design, layouts, trademarks, service marks, logos, branding, and related intellectual property, are owned by Jendarey Consulting Inc. or its licensors and are protected by applicable law.

Except for the limited rights expressly granted in these Terms, no rights are granted to you by license or otherwise.

You may not use our name, trademarks, branding, or logos without our prior written consent.

17. Feedback

If you provide suggestions, ideas, improvement requests, feedback, or recommendations regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use, modify, and incorporate that feedback without restriction or compensation.

18. Copyright Complaints

If you believe content on the Services infringes your copyright or other intellectual property rights, send a notice to support@aloralms.com with:

• your name and contact information
• identification of the copyrighted work
• identification of the allegedly infringing material and its location
• a statement of your good-faith belief that the use is unauthorized
• a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act
• your physical or electronic signature

We may remove or disable allegedly infringing content and may terminate repeat infringers where appropriate.

19. Privacy

Our collection, use, storage, disclosure, and processing of personal information is described in our Privacy Policy. By using the Services, you acknowledge that we may process personal information as described there.

20. Educational and Business Disclaimer

AloraLMS provides software and platform services. Unless expressly stated otherwise, we do not guarantee:

• educational outcomes
• student engagement
• course completion
• creator revenue
• business growth
• customer retention
• audience growth
• compliance outcomes
• uninterrupted availability

Any educational, business, marketing, productivity, or operational information provided through the Services is for general informational purposes only and does not constitute legal, tax, accounting, or professional advice.

21. Availability and Beta Features

The Services may experience downtime, maintenance, bugs, outages, delays, or changes.

We may designate certain features as alpha, beta, preview, pilot, early access, or similar. Those features may be incomplete, unstable, changed, or discontinued at any time and are used at your own risk.

22. Suspension and Termination

We may suspend, restrict, or terminate your account or access immediately, with or without notice, if:

• you breach these Terms
• you create legal, financial, or security risk
• we suspect fraud, abuse, unlawful conduct, or payment misconduct
• required by law, payment processor rules, or third-party partner rules
• your use materially harms us, the Services, or others

You may stop using the Services at any time. Termination does not relieve you of obligations incurred before termination.

Upon termination, rights granted to you under these Terms end, but provisions that by their nature should survive will survive, including payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, dispute provisions, and recordkeeping rights.

23. Data Retention After Termination

After cancellation or termination, we may retain account, billing, transaction, support, security, audit, and legal compliance records as reasonably necessary for legitimate business purposes, fraud prevention, dispute resolution, tax, accounting, security, and legal compliance.

We may delete content and account data in accordance with our retention practices.

24. Indemnification

You agree to defend, indemnify, and hold harmless Jendarey Consulting Inc., AloraLMS, and our officers, directors, employees, contractors, affiliates, licensors, and agents from and against any claims, liabilities, damages, losses, judgments, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: your use of the Services; your User Content; your offers, products, courses, communities, coaching, or other services; your violation of these Terms; your violation of applicable law; or your infringement or misappropriation of the rights of another person or entity.

25. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE DO NOT WARRANT THAT ANY COURSE, MEMBERSHIP, COMMUNITY, DIGITAL PRODUCT, COACHING OFFER, OR OTHER CONTENT AVAILABLE THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS OR ACHIEVE ANY PARTICULAR RESULT.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JENDAREY CONSULTING INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
• ONE HUNDRED U.S. DOLLARS (US $100)

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

27. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles, except to the extent superseded by applicable federal law.

28. Dispute Resolution

Before filing a legal claim, you agree to first contact us at support@aloralms.com and provide a brief written description of the issue so that we can attempt to resolve it informally. The parties agree to attempt informal resolution for at least 30 days before initiating formal proceedings, unless immediate relief is necessary.

If a dispute cannot be resolved informally, either party may bring the dispute in the state or federal courts located in Texas, and each party consents to the personal jurisdiction and venue of those courts, unless applicable law requires otherwise.

29. Injunctive Relief

Notwithstanding any other provision of these Terms, we may seek injunctive or equitable relief in any court of competent jurisdiction for misuse of the Services, intellectual property infringement, data misuse, fraud, or security breaches.

30. Export and Sanctions Compliance

You may not use the Services if you are located in, organized in, or ordinarily resident in a country or region subject to comprehensive sanctions, or if you are on any applicable government prohibited or restricted party list, to the extent such restrictions apply.

You represent and warrant that your use of the Services complies with applicable export control and sanctions laws.

31. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, outages, cyberattacks, labor disputes, acts of government, third-party service failures, telecommunications failures, Internet disruptions, or infrastructure failures.

32. Entire Agreement

These Terms, together with the Privacy Policy and any additional policies, order forms, plan terms, or posted guidelines expressly incorporated by reference, constitute the entire agreement between you and us regarding the Services and supersede prior or contemporaneous understandings relating to the Services.

33. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

34. Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

35. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction in connection with a merger, acquisition, sale of assets, corporate reorganization, or by operation of law.

36. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted with a new Effective Date. If the changes are material, we may provide additional notice where appropriate. Your continued use of the Services after the updated Terms take effect constitutes acceptance of the revised Terms.